Health Facilities Licenses FAQs
  
  1. What are the requirements and steps to license a health facility?
     
    First step: requirements for preliminary approval and permanent license
    1. Preliminary approval of Health facilities:
      1. Consent and undertaking form.
      2. A presentation about the project (for hospitals only).
      3. United Arab Emirates Identifications card (UAE Nationals).
      4. Owner authorized signature certified by the competent authorities.
      5. The approval of the Department of Economic Development on the name of the health facility.
      6. Facility Public Relation Officer Registration form.
      7. Diagnosis Related Groups (DRG) for hospital only.
      8. Facility’s Policy for Homecare Health Services, as stated & requested in HAAD Standard for Authorization of Homecare Health Services in Emirate of Abu Dhabi:
        1. Referral policy
        2. Claim management policy
        3. Emergency action plan
        4. Patient transportation plan
        5. Patients’ records policy
        6. Evidence of referral policy for laboratory services (if provided)
        7. Infection control policy and guidelines
        8. Medical equipment management policy
        9. Medical waste management policy
        10. Medication management policy
        11. Patient’s rights and responsibilities
      9. Scope of Services and Organizational chart (Only For Provision of Health Services)
      10. Application fees: AED 100.
    2. After getting the initial approval:
      1. The facility allow to apply for Registration medical staff. Not required for the following type of provision of Health Service facility: (Health consulting services & hospital management - Medical Professional Development (CME/CPD - Medical Skill Training).
      2. The investor has to provide engineering drawing as following:
        1. Hospitals, One Day Surgery Centers, and Centers that has laboratory and/or x-ray, require to be planned by an engineering consultant accredited by HAAD.
        2. Clinics (General- First Aid Post- School- Specialized) and Poly Clinics, not require to be planned by an engineering consultant accredited by HAAD.
        3. Provision of Health Service, the drawings is not required.
        4. In case the facility would like to provide authorization to the engineering consultant, a letter signed by the authorized person should be attached.
        5. Gantt chart (Tim line) for hospital only.
        6. For hospital and Daycare surgery centers only:
          1. Apply a request for re-allocation of land (If the land was withdrawn previously).
          2. Apply a request to allocate a land (before drawings submission).
          3. Request letter for site visit with 90% of project completion.
    3. After the engineering drawing approval:
      1. When the facility ready for inspection, please provide an official letter.
    4. Permanent license of Health facilities:
      1. Medical services price list certified by the management of the facility
      2. Medical waste disposal contract between the Facility and an approved company from environment Authority and the Centre of Waste Management – Abu Dhabi for the following facilities:
        1. Hospitals, one Day Surgery centers, centers and all types of clinic.
        2. Provision of Health Service for only the following sub specialties:
          1. Patient Escort services
          2. Medical transport service
          3. Home care services
        3. Some rehabilitation center, according to Medical Health Audit Section recommendation.
        4. Not require for optical shop.
      3. Facility Director Registration form.
      4. Facility Stamp.
      5. Medical malpractice insurance for all the medical staff of the facility.
      6. Department of Economic Development license.
    5. Required fees for all health facilities:
       
      Type of Medical Facility Value (in AED)
      Application 100
      Hospital more than 100 bed 40,000
      Hospital (51-100) bed 30,000
      Hospital less than 50 bed 15,000
      Center One Day Surgery (2 spec.) 12,000
      Center One Day Surgery (3 spec.& more) 18,000
      Rehabilitation center 5,000 (For each spec.)
      Diagnostic center (1 spec.) 6,000
      Diagnostic center (2 spec.)  12,000 
      Medical center (2 spec.)  12,000 
      Medical center (3 spec.& more)  18,000 
      Specialized clinic  6,000 
      General clinic  5,000 
      Provision of Health Services  Free of charge 
      Authorization as Homecare Health Services Provider  Free of charge 
      Mobile Health Unit  Free of charge 
      Dialysis Center (2 spec.)  12,000 
      Dialysis Center (3 spec.& more)  18,000 
      First Aid Post  5,000 
      Complementary and Alternative Medicine  5,000 (For each spec.) 
      Fertilization Center (2 spec.)  12,000 
      Fertilization Center (3 spec.& more)  18,000 

       
    6. Preliminary approval of pharmaceutical facilities:
      1. Consent and undertaking form.
      2. United Arab Emirates Identifications card (UAE Nationals).
      3. Owner authorized signature certified by the competent authorities.
      4. The approval of the Department of Economic Development on the name of the health facility. (for in-patient pharmacy: the original license of the Department of Economic Development of the hospital)
      5. Facility Public Relation Officer Registration form.
         
    7. After getting the initial approval:
      1. Registration of Pharmaceutical staff.
      2. Register for MTU (Medicine transportation Unit).
      3. Internal Architectural Plan from a Consultant Office.
         
    8. Permanent license of pharmaceutical facilities:
      1. “Department of Economic Development” license. (Not required for the In-patient pharmacy).
      2. Pharmacist in-charge registration form.
      3. Medical malpractice insurance for all the Pharmaceutical staff of the facility.
      4. Audit fees: AED 100
         
    9. Required fees for all pharmaceutical facilities:
      Pharmacy / Facility Type Fee (in AED)
      Pharmacy (Outpatient – 24 Hrs) 7,500
      Drug Store 7,500
      Pharmacy (Inpatient) Free of Charge
      Scientific Office 2,000
      Medical Factory 10,000

       
    10. Second step: Open a new account for facility
      To know the steps, do the followings:
    11. Go to www.haad.ae
    12. Click on “e-services”, then “e-licensing”.
    13. Click on “click here”.
    14. Fill in all required information, then click on submit.
    15. After that, repeat step "l" and "m".
    16. Then, insert the username and password.
       
  2. What are the types of health facilities licensed by Health Authority?
    1. Health facilities:
      1. Hospital: (General – Specialized - Nursing Home - Rehabilitation Hospital).
      2. Clinic: (General – Specialized - General Dental – Specialized Dental – School clinic - First Aid Post).
      3. Medical center: (medical center – Dental center).
      4. Day Care Surgery Centre.
      5. Diagnostic Centre.
      6. Rehabilitation Centre: (Optical Shop - Audiometric Shop - Prosthetic & Orthotics - Dental Laboratory – Physiotherapy).
      7. Dialysis center.
      8. Fertilization center.
      9. Mobile Health Unit: (Single-specialty unit - Multi-specialty unit), The following specialties can be offered by the mobile health unit:
        1. Dental Services
        2. General / Specialized medical Clinic
        3. Medical Diagnostic imaging
        4. Medical Laboratory
        5. Other services
      10. Traditional Complementary and Alternative Medicine (TCAM) Practitioners (Acupuncture – Chiropractic – Homeopathy - TCM (Traditional Chinese Medicine) - Ayuverda (Traditional Indian Medicine) – Naturopathy – Osteopathy – Unani – Hijama.
      11. Provision of Health Service:
        1. Healthcare Management
        2. Employing / Transferring the medical staff
        3. Home Care Services
        4. Medical Professional Development: (CME/CPD) - Medical Skill Training
        5. Medical Transport Service: Vehicle Ambulance - Air Ambulance
        6. Patient Escort Services
    2. Pharmaceutical facilities:
      1. Out-patient Pharmacy.
      2. In-patient Pharmacy.
      3. Drug Store (Medical Store).
      4. Drug Manufacture (Medical Factory).
      5. Scientific Office.
         
  3. What are the guidelines for designing health facilities?
    To know the guidelines, enter here:
    www.haad.ae/hfg
     
  4. What are the requirements and fees to renew the license of health facility?
    1. Health facilities:
      1. Consent and undertaking form (Not required in case brought it before).
      2. Medical malpractice insurance for all the medical staff of the facility.
      3. “Department of Economic Development” license.
      4. Medical waste disposal contract between the Facility and an approved company from environment Authority and the Centre of Waste Management – Abu Dhabi for the following facilities:
        1. Hospitals, one Day Surgery centers, centers and all types of clinic.
        2. Provision of Health Service for only the following sub specialties:
          1. Patient Escort services
          2. Medical transport service
          3. Home care services
        3. Some rehabilitation center, according to Medical Health Audit Section recommendation.
        4. Not require for optical shop.
      5. Medical services price list certified by the management of the facility (in case of change).
      6. Facility Director Registration form (in case of change).
      7. Facility Public Relation Officer Registration form (in case of change).
      8. Stamp of the facility (in case of change).
    2. Required renewal fees for all health facilities:
       
      Fee Value - in AED (License renewal) Insurance renewal fees (in case the facility participate in health insurance scheme)
      Application 100  
      Hospital + 100 bed 20,000 300 Dh \bed – minimum 3750 Dh
      Hospital 51-100 bed 15,000 300 Dh \bed – minimum 3750 Dh
      Hospital (less than 50) bed  7,500  300 Dh \bed – minimum 3750 Dh
      One Day Surgery Center (2 spec.)  6,000  2,000 Dh \Doctor
      One Day Surgery Center (3 spec.& more)  9,000  2,000 Dh \Doctor
      Rehabilitation Center  2,500 (For each spec.)  5,000 Dh
      Diagnostic Center (1 spec.)  3,000   5,000 Dh
      Diagnostic Center (2 spec.)  6 ,000   5,000
      Medical Center (2 spec.)  6 ,000   2,000 Dh \Doctor
      Medical Center (3 spec.& more)  9 ,000  2,000 Dh \Doctor
      Specialized clinic  3,000  2,000 Dh \Doctor 
      General clinic  2,500  2,000 Dh \Doctor 
      Provision of Health Services  Free of charge  2,000 Dh \Doctor 
      Authorization as Homecare Health Services Provider  Free of charge  2,000 Dh \Doctor 
      Mobile Health Unit  Free of charge  2,000 Dh \Doctor 
      Dialysis Center (2 spec.)  6,000  2,000 Dh \Doctor 
      Dialysis Center (3 spec.& more)  9, 000  2,000 Dh \Doctor 
      First Aid Post  2,500  2,000 Dh \Doctor 
      Complementary and Alternative Medicine  2,500 (For each spec.)  5,000 Dh 
      Fertilization Center (2 spec.)  6,000  2,000 Dh \Doctor 
      Fertilization Center (3 spec. & more)  9,000  2,000 Dh \Doctor 

       
    3. Pharmaceutical facilities:
      1. Consent and undertaking form (Not required in case brought it before).
      2. Medical malpractice insurance for all the medical staff of the facility.
      3. “Department of Economic Development” license.
      4. Pharmacist in-charge registration form (In case of changes).
      5. Facility Public Relation Officer Registration form (in case of change).
    4. Required renewal fees for all pharmaceutical facilities: 
       
    5. Pharmacy / Facility Type License renewal annual fees
      (in AED)
      Insurance renewal annual fees (in case the facility participate in health insurance scheme)
      Pharmacy (Outpatient – 24 Hrs) 3,500 2000 \ Pharmacist
      Drug Store 3,500 2000 \ Pharmacist
      Pharmacy (Inpatient) Free of Charge 2000 \ Pharmacist
      Scientific Office 2,000 2000 \ Pharmacist
      Medical Factory 7,000 2000 \ Pharmacist

  5. Is health facility licensing related to licensing to operate in the health insurance field?
    Yes, if the facility has participated in the health insurance scheme. Accordingly; health insurance renewal fees will be added to the facility license renewal fees.
     
  6. Can a health facility get license or renew its license for more than one year?
    Yes
     
  7. Is the participation in health insurance obligatory for all health facilities?
    No
     
  8. When is a health facility license considered expired?
    The license to establish the health facility shall be considered expired by force of law in any of the following cases:
    1. The facility’s ownership is transferred to a person other than in whose name the license was issued.
    2. The facility remains closed for a period of six consecutive months without an excuse acceptable to the Medical Licensing Committee.
    3. The facility fails to commence its activity after the elapse of over six months from the date of licensing.
    4. Assembly or liquidation of the company to whom the license was issued.
       
  9. Can non-local own health facility?
    No
     
  10. Is it possible to own more than one health facility by a local owner (medical and pharmaceutical)?
    Yes
     
  11. Is it required for the owner of medical facility to be a doctor?
    Not required
     
  12. Does Health Authority license the Alternative Medicine?
    Yes
     
  13. How can health facilities take permission for health advertisements?
    Through the Ministry of Health
     
  14. How to inquire about the status of a submitted application?
    The applicant is notified with updates via e-mail and text messages
     
  15. What are HAAD Standards for land reservation to build a healthcare facility in the Emirate of Abu Dhabi?
    First: getting preliminary approval for health facility project.
    Second: submitting official request to allocate land for health facility project.

We recommend HFL applicants to view the latest circulars and laws of medical and pharmaceutical facilities in Health Authority website:

  1. Go to www.haad.ae
  2. Click on “health facilities”, then circulars.

 

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