Saturday, July 31, 2010
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Customer Satisfaction Survey
Customer Satisfaction Survey
Customer Satisfaction Survey
Name
Email
Profession
Contact No.
How did you get the PDIC telephone?
Friend
Phone book
PDIC materials; posters, brochure
Media (radio, TV)
Internet
Pharmacy, local hospital, physician's office
My calls were answered quickly
Yes
No
Poison and drug Specialists were knowledgeable and professional
Yes
No
Poison and drug Specialists were courteous and understanding
Yes
No
I was satisfied with the information provided
Yes
No
I would contact the Poison and Drug Information Center in the future
Yes
No
The Poison and Drug Information Center serves a vital and necessary function
Yes
No
Overall, how would you rate your experience with the Poison and Drug Information Center?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
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