FAQ

Frequently Asked Questions

General Inquiries

  1. How do I contact the CME Section?
    You can contact us through the following:
    Mail:
    Abu Dhabi, Airport Road
    Abu Dhabi, United Arab Emirates
    P.O. Box 5674

    Phone:

    For your enquiries, suggestions and complaints please call our 24-7 toll free number 800 – 555 or
    Also you can visit Health Authority - Abu Dhabi Customer Service Center
    Office Timings:
    For Customers: 12:00 PM- 03:00 PM (Monday, Tuesday & Wednesday)
    Email: cmesection@doh.gov.ae
     
  2. What is continuing education (CE)?
    Continuing Medical Education (CME) refers to a specific form of continuing education (CE) that helps those in the medical field maintain competence and learn about new and developing areas of their field. It is basically designed to enhance health professionals’ knowledge and skills which eventually will reflect on better health services provided.
     
  3. What is the purpose of continuing education (CE)?
    Continuing education (CE) is basically designed to enhance health professionals’ preference, which is eventually will reflect on better patients or public services or health system. It also helps health professionals to maintain a high level of professional competence.
     
  4. What does continuing professional development (CPD) mean?
    Continuing Professional Development (CPD) is ongoing systematic maintenance and growth of the knowledge and skills required for a health professional to remain competent in his/her occupation for the benefit of that particular profession. As an example please find below list of competencies:
    • Continuing Professional Development (CPD) is ongoing systematic maintenance and growth of the knowledge and skills required for a health professional to remain competent in his/her occupation for the benefit of that particular profession. As an example please find below list of competencies:
    • Communication: communication is increasingly recognized as a necessary element of all efforts to improve health. Health communication can contribute to all aspects of disease prevention, health promotion, and medical care. It is also relevant in a number of contexts of our lives as individuals, patients, members of families and communities.
    • Collaboration / Team Building: This is the skill to consult effectively with the healthcare team. It requires interdisciplinary team building skills.
    • Management / Leadership / Quality Issues: This requires skills in leadership, management of time, limited Resources, quality issues and risk management.
    • Strategic Plans: Healthcare professionals should acquire the skills to develop, implement and monitor strategies that will improve the health of the community by both comprehensive prevention and therapeutic research and planning the delivery of care.
       
  5. Is CME different from CPD?
    Continuing medical education: Refers to a specific form of continuing education (CE) that helps health professionals maintain competence and learn about new and developing areas of their field. These activities may take place as live events, written publications, online programs, audio, video, or other electronic media. Content for these programs is developed, reviewed, and delivered by faculty who are experts in their individual clinical areas. Similar to the process used in academic journals, any potentially conflicting financial relationships for faculty members must be both disclosed and resolved in a meaningful way.
    Continuing professional development (CPD): is the means by which members of professional associations maintain, improve and broaden their knowledge and skills and develop the personal qualities required in their professional lives.
    CPD is defined as the holistic commitment to structured skills enhancement and personal or professional competence.
    CPD can also be defined as the conscious updating of professional knowledge and the improvement of professional competence throughout a person's working life. It is a commitment to being professional, keeping up to date and continuously seeking to improve. It is the key to optimizing a person's career opportunities
     
  6. What will continuing education (CE) provide me?
    Continuing education (CE) basically is purposed to improve health professional performance in his/her practice, and thus enhance the care that patients receive. Beside the benefits of acquiring new knowledge / skills, participating in CE:
    • Helps you to identify your individual learning needs and plan where you require additional knowledge and skills
    • Means you have taken responsibility for life-long learning, development and career advancement
    • Supports the basic principles and obligations of your chosen profession
    • Demonstrates to patients, peers and the public that you are taking appropriate steps to maintain and increase your level of competence
       

Renewal

  1. Can I renew my license, if I fail to obtain the minimum requirement for CME credit hours?
    No, you can’t renew your license if you didn’t obtain the minimum amount of hours.
     
  2. What is the difference between Category 1 and Category 2 CME hours?
    Activities under Category 1 comprise formal learning opportunities provided by recognized educational institutions or professional bodies, which are accredited by HAAD or any other recognized body. These activities are structured and generally entitle the participants to claim 1 credit hour for every hour of educational activity.
    Activities within Category 2 are essentially of a self-learning nature, and should be beneficial to the practice. Many of the activities that fall within Category 2 may be less structured from the viewpoint of learning than those in Category 1. Activities in Category 2 would (in general) entitle the participant to claim 1 category 2 credit hour for every hour of participation.
     
  3. How do I calculate participation in CME/CPD activities?
    All accredited CME/CPD activities would have a credit value assigned to them and indicated clearly in the certificates of attendance. Participation in programs organized by accredited institutions abroad could be considered for recognition by HAAD.
     
  4. Which kind of documents should I keep to demonstrate that I've participated in continuing education (CE)?
    It depends on the type of activity. Often when you attend continuing education (CE) events, you will be given a certificate of attendance that clearly indicates the number of credits and the accrediting body. Sometimes you will get a receipt if you have paid to attend an activity or you might have a program that is distributed to you. Your employer may also track your attendance at CE and provide you with an annual transcript of attendance.
    Keep all these documents and file them (according to which category the credits belong) in your CE Portfolio. Also make a note of them on your continuing education (CE) Log Sheet. That is where you can record your participation in all activities, such as undertaking research, preparing literature review, reading journals and texts, etc.
     
  5. Many activities held locally, do not apply to my profession or my specialty and do not meet my learning needs. What should I do?
    Many local providers of continuing education (CE) (including the HAAD) will attempt to provide a wide variety of CE activities; however it is not always possible to meet specific needs, given such a diverse population of thousands of health professionals!
    If you have a specific learning need, we would recommend that you search for a topic that is of particular interest to you (which would be eligible for credits in Category 2) and then share that knowledge with others through a series of accredited lectures or workshops (eligible for category 1 credits).

     
  6. I already have to gain 80 credit hours per year because of the membership in the professional society in my home country! Now with this requirement, I'll have to earn 80 hours PLUS what I need for HAAD?
    No! It is more likely when you fulfill the requirement for 80 hours in your home country, that you can also count many of those credit hours towards what you need to meet the minimum requirements for HAAD. The HAAD requirement is not intended to be in addition to other requirements but simultaneous with requirements for licensing in other jurisdictions. For more details on foreign credits accepted by HAAD, please refer to the following link:
     
  7. I have already gained more than 80 credit hours within one year, my minimum requirement is 50 hours per year, can I carry over the extra hours to next year cycle or do I need to collect new CME credit hours?
    It is possible that you reach and exceed the total hours required within 1 year cycle. However, you still need to engage in appropriate CME/CPD activities every year during the balance period in the 1 or 2 year cycle, and show evidence of it when requested. The goal of HAAD Program is maintenance of professional competence through continuing education that covers the whole year, therefore it is recommended that for a 2 year period the CME/CPD hours must be distributed to cover the 2 years cycle, collecting credit hours is only an indicator but not its primary aim which is “To update HPs Knowledge and skills”.
     
  8. What if I give a presentation? Can I earn credits for that?
    Yes – let's say for example you want to give a 60-minute lecture on "Optimal Patient Care in Minimally Invasive Surgery". You would earn 2 credit hours from Category 1 (accredited).
    Once you developed the presentation (based on the learning needs of your audience and using specific learning objectives), you could submit it for accreditation by HAAD. Assuming the event was accredited for 1 credit hour, you would earn 2 credit hours as the faculty member providing the one hour lecture.
    Speakers may be awarded two (2) HAAD Category 1 credit hours for each credit hour they present at an accredited, live activity with a maximum of 10 credits per year
    Speakers may not claim simultaneous credit as participants in sessions at which they present; however, they may claim participant credit for other sessions they attend at an accredited live activity.
    Credit hours may only be claimed once for repeated presentations.
       
  9. I attended Basic Life Support (BLS) Course; will it be counted towards my continuing education minimum requirements?
    • All healthcare professionals, regardless of their area of practice in all health facilities are mandated to undertake BLS & ILS (Basic and Immediate life support) courses. Credit hours designated to this course are not counted towards the CME/CPD minimum requirements
    • Staff members who provide direct care and services and other staff identified by the hospital to directly communicate with the referred or ICU patients are annually trained in Basic Life Support, International Trauma Life Support and Advanced Cardiac Life Support ( BLS, ITLS & ACLS), Pediatric Life Support, Pediatric Advanced Life Support, and Advanced Trauma Life Support (PLS or PALS, and ATLS) certification according to the direct care provided
    • Staff members are recertified every two years
       
  10. How do I know suitable continuing education (CE) activities for me to participate?
    Everyone will start from a different perspective – CE is a very personal journey – you are best qualified to assess your own learning needs as well as your individual learning style. However, the following questions might be a good place to start:
    • Is the activity essential or important to my professional practice?
    • Is the activity related to a career aspiration that I have?
    • Is the activity accredited (a minimum requirement exists for each professional group related to accredited CE)
    • What learning materials and methods do I find most useful? Lectures – workshops -books, etc.? Do I prefer to learn alone or in groups where I exchange information?
    • Is this activity within my resources – time, budget, etc.? If not, is there another way that I can access this information?
    • Does this appear to be a quality activity? Are the organizers experienced as providers of CE? Is the location easily accessible?
    • Does this represent “new learning” for me that is clearly related to my profession and my specialty – that will provide me with original ideas that I can incorporate into my practice with a goal of improving patient care?
       

Discontinuity of Practice

  1. What is a discontinuation of Practice?
    Healthcare professionals who have an interruption of clinical practice exceeding two (2) years and opting to be licensed in the UAE must follow the CME/CPD requirements below.
    • All CME/CPD credits must be related to practice specialty of the healthcare professional, and according to the CME/CPD specific requirements of the authorities.
    • All applicants are required to complete a clinical training program which shall be determined by the relevant regulatory authority in the specialty field.
    • All clinical training programs shall be carried out in an approved practice setting by the Authorities.
    • All applicants after completion of CME/CPD credits and clinical training program are required to pass the authorities licensure assessment to obtain the license to practice.

       
  2. When Can I say that I have a gap of practices?
    Gap of practice is when you are out of practice (in your specific filed) for more than two years.
     
  3. What are the hospitals that are conducting the training?

    Health Professional Recognized Training Facility
    Physicians / Dentists

    Sheikh Khalifa Medical City
    Mafraq Hospital
    Tawam Hospital
    Al Ain Hospital
    Corniche Hospital
    Zayed Military Hospital
    Cleveland Clinic Abu Dhabi
    Ambulatory Health Services
    Healthpoint Hospital

    Nurses and Midwifery Sheikh Khalifa Medical City
    Mafraq Hospital
    Tawam Hospital
    Al Ain Hospital
    Corniche Hospital
    Ambulatory Health Services
    Zayed Military Hospital
    Cleveland Clinic Abu Dhabi
    Healthpoint Hospital
    Allied Healthcare Professionals (All) Sheikh Khalifa Medical City
    Mafraq Hospital
    Tawam Hospital
    Al Ain Hospital
    Corniche Hospital
    Zayed Military Hospital
    Ambulatory Health Services
    Cleveland Clinic Abu Dhabi
    Healthpoint Hospital
    Clinical Dieticians and Nutritionist SEHA Facilities & Imperial College London Diabetes Centre
    Pharmacy

    Sheikh Khalifa Medical City
    Mafraq Hospital
    Tawam Hospital
    Al Ain Hospital
    Corniche Hospital
    Zayed Military Hospital
    Ambulatory Health Services
    Cleveland Clinic Abu Dhabi
    Healthpoint Hospital
    Al Ain Pharmacy Group
    Universal Hospital Pharmacy
    NMC Pharmacy Group


     
  4. What is the process to cover my gap?
    • You need to count number of required hours
    • Start to collect these hours by attending events and visiting some websites
    • Email the CME section (cmesection@doh.gov.ae) the CE certificates you have obtained, and a print out the comment you received from HPL section regarding your last date of experience and gap of practice.
    • CME/ CPD officer will check all documents and prepare a completion paper mentioned that you cover your gap.
    • Scan and attach the CME Gap of practice verification sheet into your online application under attachments tab
       
  5. Can you explain for me Gap of practice calculation method?
    • Check last day of experience
    • 50% of the total hours will be category one and the other 50% hours can be either category one or category two
       
  6. What if I fail to obtain the minimum requirement for CME credit hours to cover my gap of practices?
    You can’t obtain a license to practice if you didn’t complete the required hours.
     
  7. If I attend course outside UAE you will count it as cat.1?
    There are many acceptable CE accreditation systems throughout the region and the world and HA-AD recognizes many of these systems as “equivalent”. That is, participants in CE accredited by one of these recognized bodies can count the CE for Category 1 credit hours, just as they would if they had attended a HA-AD-accredited event.
    (Check our website » Accreditation » Accreditation Equivalency)
     
  8. Where I can find CME events?
    For category one events, you can visit our website:
    • www.haad.ae/cme
    • Contact healthcare organization (etc. hospitals) to know about the activities they are offering in their establishment.

Accreditation

  1. What I need to apply for HAAD accreditation?
    • You need to send company profile to cmesection@doh.gov.ae
    • If your company was approved to apply for HAAD accreditation, you will contact IT support to give you access (password and username).
    • Once you were given the access to the online accreditation, fill the online application and attach all required documents.
    • The application will be reviewed by medical education section.
    • If your request is approved you will receive the approval letter.
       
  2. What are the requirements to get HAAD accreditation?
    • All activities* to be accredited by HAAD must be submitted for approval in advance, with the information received no less than three weeks prior to the activity being held.
      • Information must be submitted on a CME Accreditation Application form and be accompanied by any relevant supporting documentation. A contact person must be clearly identified for all communication related to accreditation of the activity. Details on sending the completed CME Accreditation Application form to HAAD are included at the end of the form.
    • In order to gain HAAD accreditation, all activities must meet the following criteria:

      CRITERIA DESCRIPTION
      TIME Activities must be no less than 60 minutes in duration
      NEED Activities must meet an identified learning need(s) amongst those likely to participate (i.e., the target audience)
      PLANNING Activities must be planned and developed in such a way to maximize input from those in the field of expertise and those from the target audience
      ACCESS Activities must be advertised well in advance and encourage widespread participation amongst the target audience
      PURPOSE Activities must have a specifically defined purpose including learning objectives, which are clearly identified and communicated
      PARTICIPANT INVOLVEMENT Activities must allocate no less than 25% of the total time for interactive learning (e.g., audience participation, questions and answers, etc.)
      ASSESSMENT AND CONTINUOUS IMPROVEMENT Activities must have a comprehensive evaluation on format, venue, content, relevance, speaker(s), contribution to learning, etc. The evaluation must be tabulated and the results used to improve future activities
      DOCUMENTATION Activities must have a formalized method of documenting and tracking participant attendance so that confirmation can be provided to participants
      SPONSORSHIP Activities with sponsorship or financial assistance (e.g., industry funding) must be managed (i.e., content, format, choice of speakers, etc.) by a planning body of professionals from the field of expertise and from the target audience. Advertising of the sponsor’s specific products on written materials associated with the activity is not permitted.

       
    • Those activities that fulfill the criteria will be accredited as follows: 1 HAAD credit for each hour of activity. HAAD will inform the contact person of the approved credit allocation no less than one week prior to the activity.
    • Should credits not be awarded, HAAD will specifically outline to the contact person, the reason an activity is not eligible for accreditation (i.e., which criteria are not fulfilled). If the contact person can demonstrate steps to rectify the situation so that an activity will meet the criteria in advance of being held, accreditation may be possible.
    • Where reciprocal arrangements have been established, activities that have already received accreditation by a body recognized by HAAD (e.g., Royal College of Physicians and Surgeons of Canada) will automatically receive HAAD recognition.
       
  3. Who organizes CME/CPD activities?
    Institutions and organizations possessing the essential expertise function as CME/CPD providers, after accreditation by HAAD or by recognized bodies that has assessed the quality of the activity according to generally accepted standards and count the CE for Category 1 credit hours.